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Self‑Service Support + Savvy AI Concierge
Find answers fast with guided articles, quick links, and the Savvy AI concierge—built to reduce tickets and speed up onboarding.
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This can be powered by your MCP server. For local preview, it uses a small mock corpus.
Savvy AI Digest
Ask a question above to generate a digest of the most relevant results.
MCP hookup: Set
window.SAVVY_MCP_SEARCH_ENDPOINT to your MCP proxy endpoint that returns JSON results.
Self‑Service
Popular help topics
Choose a topic or ask Savvy AI (widget bottom‑right) for a guided answer.
Checkout
Fast answers for in‑store workflows.
- Split payments, tips, discounts, and price overrides
- Digital + printed receipts (email/SMS)
- Refunds, exchanges, voids, and audit trails
- Offline-first checkout (no internet)
Inventory
Ledger-based accuracy and controls.
- Receiving, transfers, cycle counts, shrink tracking
- Multi-location visibility (on-hand/reserved/ATP)
- Low-stock alerts and replenishment rules
- Perishable tracking (lot/batch/expiration) where applicable
Devices & Terminals
Connect and troubleshoot certified hardware.
- Dejavoo and other certified payment terminals
- Barcode scanners, receipt/kitchen printers, cash drawers
- Centralized provisioning, monitoring, diagnostics
Reporting & AI
Dashboards, exports, and insights.
- Sales/tax/discount/tender-mix reporting in real time
- Inventory valuation, aging, shrink analytics
- AI anomaly detection (shrink/fraud/performance drops)
- Campaign performance + cohort insights
Savvy AI Concierge
Get answers in seconds
Use the Savvy AI widget (bottom‑right) to ask questions like:
Example questions
- “How do refunds work with audit logs?”
- “How do I set low-stock alerts and replenishment rules?”
- “How does offline-first checkout behave?”
- “How do I enable BOPIS and cross-channel returns?”
Tip
If you want this widget to connect to real docs and ticketing, wire it to your knowledge base and support systems (Zendesk/Intercom/etc.).
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