Self‑Service Support + Savvy AI Concierge
Find answers fast with guided articles, quick links, and the Savvy AI concierge—built to reduce tickets and speed up onboarding.
Search the Support Knowledge Base
This can be powered by your MCP server. For local preview, it uses a small mock corpus.
Savvy AI Digest
Ask a question above to generate a digest of the most relevant results.
MCP hookup: Set
window.SAVVY_MCP_SEARCH_ENDPOINT to your MCP proxy endpoint that returns JSON results.
Popular help topics
Choose a topic or ask Savvy AI (widget bottom‑right) for a guided answer.
Fast answers for in‑store workflows.
- Split payments, tips, discounts, and price overrides
- Digital + printed receipts (email/SMS)
- Refunds, exchanges, voids, and audit trails
- Offline-first checkout (no internet)
Ledger-based accuracy and controls.
- Receiving, transfers, cycle counts, shrink tracking
- Multi-location visibility (on-hand/reserved/ATP)
- Low-stock alerts and replenishment rules
- Perishable tracking (lot/batch/expiration) where applicable
Connect and troubleshoot certified hardware.
- Dejavoo and other certified payment terminals
- Barcode scanners, receipt/kitchen printers, cash drawers
- Centralized provisioning, monitoring, diagnostics
Dashboards, exports, and insights.
- Sales/tax/discount/tender-mix reporting in real time
- Inventory valuation, aging, shrink analytics
- AI anomaly detection (shrink/fraud/performance drops)
- Campaign performance + cohort insights
Get answers in seconds
Use the Savvy AI widget (bottom‑right) to ask questions like:
- “How do refunds work with audit logs?”
- “How do I set low-stock alerts and replenishment rules?”
- “How does offline-first checkout behave?”
- “How do I enable BOPIS and cross-channel returns?”
If you want this widget to connect to real docs and ticketing, wire it to your knowledge base and support systems (Zendesk/Intercom/etc.).
Need human support?
support@swipesavvy.com
1-800-505-8769