Members who feel remembered stay longer
Member Engagement Automation sends the right message at the right time — welcome series for new members, nudges for missed visits, renewal reminders before expiration, birthday offers, and win-back campaigns for lapsed members. All automated.
Key Capabilities
Built into the Savvy platform — no third-party integration needed.
Welcome Series
Automated 3-step welcome sequence: day 1 welcome, day 3 facility tips, day 7 class recommendation. Set it and forget it.
Missed Visit Follow-Up
If a member hasnt visited in 7/14/21 days, send an automated check-in via SMS or email. Configurable thresholds per membership type.
Renewal & Win-Back
30-day pre-expiration renewal reminders. Post-cancellation win-back offers at 30/60/90 days with special incentives.
Frequently Asked Questions
Retention is cheaper than acquisition
Automated engagement that keeps members coming back.