Does it replace my front desk staff?

It augments them. The AI handles routine calls (refills, scheduling, hours/directions) so your staff can focus on patients who are physically present. Most clinics see a 30-40% reduction in phone time.

What if the AI can't handle a call?

It seamlessly transfers to a live staff member with full context of the conversation so far. No dead ends, no frustrated patients.

How much does it cost?

$149/mo flat — no per-minute charges. Includes unlimited inbound call handling.

Your phone never stops ringing. Now it never needs to.

AI Voice Assistant handles prescription refills, appointment booking, and patient routing — so your front desk staff can focus on the patients standing in front of them.

Add Voice Assistant — $149/mo Schedule Demo

AI that answers your phone

Routine calls resolved automatically. Complex calls routed with full context.

Inbound Call Handling

AI answers calls, identifies the reason (refill, appointment, billing, clinical), and routes or resolves without human intervention.

Prescription Refill Requests

Patients call, verify identity, and request refills by voice. The system creates a refill request in the pharmacy queue automatically.

Appointment Booking

Patients check availability and book appointments by voice. The AI accesses real-time provider schedules and confirms via SMS.

After-Hours Triage

After hours, the AI provides symptom-based triage guidance, takes messages for urgent callbacks, and directs emergencies to 911.

Patient Verification

HIPAA-compliant identity verification via DOB, last 4 SSN, or MRN before releasing any PHI or processing requests.

Call Analytics

Track call volume, resolution rates, average handle time, and top call reasons. Identify staffing gaps and peak call hours.

Frequently Asked Questions

Free your front desk from the phone

Let AI handle the calls. Your team handles the patients.

Add Voice Assistant Schedule Demo